Everything you need to shield a parent’s phone.
Plain guides to stopping scam calls, setting PhoneShield up for a parent, and making it work your way.
How to stop scam calls to an elderly parent
The scams aimed at older people, the talk to have, free steps first, and what to do if money already went
Browse by topic
Scam and spam calls
Stopping scam and spam calls on any phone, and the scams aimed at older parents
9 guides
Comparisons
PhoneShield next to the apps and services families weigh it against
4 guides
Setting up
Forwarding, the app, the text filter and the assistant
6 guides
Using PhoneShield
Modes, messages, favorites, and how scam calls are caught
5 guides
Alerts and integrations
Messages by email, Telegram, Slack or your own endpoint
4 guides
For businesses
PhoneShield on a business line and for a small team
2 guides
Why the phone is where fraud starts.
$7.75 billion lost by Americans over 60 in 2025, up 59% in one year. One in five complaints, more than a third of the money.
The numbers with their sources, why the agencies cannot stop it, and the one place a call can still be stopped.
Read the scam protection page30 guides, latest first.
October 2026 24
- Scam and spam calls
How to stop scam calls to an elderly parent
The scams aimed at older people, the talk to have, free steps first, and what to do if money already went
- Scam and spam calls
How to stop spam calls: what actually works
The Do Not Call Registry, your carrier's free blocking, phone settings and how to report calls
- Scam and spam calls
Scam Likely calls: what the label means
Why real callers get the label too, and how to stop these calls on T-Mobile, AT&T, Verizon, iPhone and Android
- Scam and spam calls
No Caller ID calls: how to block them
What No Caller ID, Private and Restricted mean, how to block them, and the honest answer on finding out who called
- Scam and spam calls
Scam calls on a landline
Free codes, spam labels, Nomorobo, call-blocker phones and how to screen a parent's home phone
- Scam and spam calls
How to block spam calls on iPhone
Block a number, screen unknown callers in iOS 26, silence spam and add a call-blocking app
- Scam and spam calls
How to block spam calls on Android
Spam filtering in Google's and Samsung's Phone apps, blocking numbers, hidden callers and Call Screen
- Comparisons
Spam call blocker apps compared
Truecaller, Hiya, RoboKiller, Nomorobo and the free options: prices, strengths, limits, and who needs which
- Comparisons
Is Cloaked legit? PhoneShield vs Cloaked for a parent's phone
What Cloaked is and what its customers say, then why its call screening only protects the phone it is installed on
- Setting up
Filter scam texts on iPhone
Choose PhoneShield as your text filter: scams, political texts and strangers go to Spam, codes to Transactions
- Scam and spam calls
The asymmetric war: why the government is losing to scammers
Fifty billion robocalls, record losses, a $100 front door and a 2003 web form. The four-minute film and the numbers behind it
- Comparisons
PhoneShield vs Hiya: protection for your phone, or a front desk for Mom’s
Hiya is a strong, inexpensive spam blocker for your own smartphone. PhoneShield is a front desk a family runs for someone else’s line, landlines included
- Using PhoneShield
How the shared block list works
Confident verdicts, customer reports, FTC complaints, and the Allow-for-me override
- Setting up
Setting up call forwarding
How to forward your existing number to PhoneShield, on every major carrier
- Setting up
No call forwarding in iPhone Settings? Verizon
Verizon, Visible, Xfinity and Spectrum iPhones have no switch. The *72 code, and what to do when Verizon refuses it
- Using PhoneShield
How PhoneShield identifies scams
The front desk, the intent classifier, confident-verdict blocking and the FTC complaint signal
- For businesses
One number, one line: how PhoneShield fits a small team
One number per account today, Nora taking messages, and Slack or webhook delivery for the team
- Comparisons
PhoneShield vs Bland and other AI phone agents
Bland, Retell and Vapi are platforms for building a phone agent; PhoneShield is a ready-made front desk. What each costs at your call volume
- Setting up
PhoneShield quickstart guide
Set up your account and start handling calls in under 15 minutes
- Setting up
No iPhone? A second line for vetted calls
Vetted calls normally ring the PhoneShield app. Without an iPhone, a cheap eSIM or second phone works instead
- Setting up
Customizing your assistant
Name your assistant, pick the Marin or Cedar voice, and give her instructions, knowledge and conditional responses
- Using PhoneShield
Understanding call screening
Open, Do not disturb and Receptionist: what happens to a call in each mode
- Using PhoneShield
Favorites: callers who ring you straight through
The people who skip the front desk and ring you with their name on the screen
- For businesses
PhoneShield for small businesses
One number, Nora as receptionist, messages delivered to the team, and analytics per day
September 2026 6
- Scam and spam calls
Common phone scams and how to avoid them
The most common phone scams, their warning signs, and how to report them
- Alerts and integrations
Webhook integration for developers
The real payload, when it fires, and a working receiver
- Alerts and integrations
Slack and webhook delivery
Post every message to a Slack channel or send it to your own endpoint
- Using PhoneShield
Messages: what your assistant and front desk collect
The Messages feed, callbacks, the done state, and where messages are delivered
- Alerts and integrations
Email notifications setup
Get every message and assistant call delivered to your inbox
- Alerts and integrations
Telegram integration guide
Get messages and assistant calls delivered to a Telegram chat or group