A good place
to get the hang of it.
From your first call to the finer details. Find a guide and make PhoneShield work your way.
15 guides to explore
PhoneShield.ai Quickstart Guide
Set up your account and start handling calls in under 15 minutes
Setting Up Call Forwarding
Learn how to forward your existing number to PhoneShield.ai
Customizing Your Assistant
Name your assistant, pick the Marin or Cedar voice, and give her instructions, knowledge and conditional responses
Telegram Integration Guide
Get messages and assistant calls delivered to a Telegram chat or group
Email Notifications Setup
Get every message and assistant call delivered to your inbox
Webhook Integration for Developers
The real payload, when it fires, and a working receiver
Understanding Call Screening
Open, Do not disturb and Receptionist: what happens to a call in each mode
Messages: what your assistant and front desk collect
The Messages feed, callbacks, the done state, and where messages are delivered
Favorites: callers who ring you straight through
The people who skip the front desk and ring you with a whisper naming them
How PhoneShield Identifies Scams
The front desk, the intent classifier, confident-verdict blocking and the FTC complaint signal
Common Phone Scams and How to Avoid Them
The most common phone scams, their warning signs, and how to report them
How the shared block list works
Confident verdicts, customer reports, FTC complaints, and the Allow-for-me override
PhoneShield for Small Businesses
One number, Nora as receptionist, messages delivered to the team, and analytics per day
One number, one line: how PhoneShield fits a small team
One number per account today, Nora taking messages, and Slack or webhook delivery for the team
Slack and webhook delivery
Post every message to a Slack channel or send it to your own endpoint